News flash: people don't hire neoclassical economists to run direct mail campaigns.
Ed Felten's Discrimination, Congestion, and Cooperation: required reading to prepare for the Net Neutrality BoF at LinuxWorld.
One step closer to "business in a box": Brian Aker on integrated PBX and CRM.
Vive La France! (Tougher criminal penalties for copyright infringement plus a right of circumvention.)
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