[linux-elitists] Request-for-Comments: The "How to Get Help Online (2013)" Document

Shlomi Fish shlomif at shlomifish.org
Fri Nov 1 10:13:56 PDT 2013


Hi all,

I welcome comments about a document I wrote titled “How to Get Help Online
(2013)”, which can be found here:

http://www.shlomifish.org/philosophy/computers/how-to-get-help-online/2013.html

(It is still not linked from the rest of the site.)

This document grew out of me concluding that it is highly possible many
inexperienced users do not know how and where to effectively get help online
with their problems. As a result, I wrote this document to distill my knowledge
and experience.

I am aware of this document -
http://www.catb.org/~esr/faqs/smart-questions.html - it is written well and is
a commendable effort, but mine serves a somewhat different purpose (= explaining
where to look for information instead of how to effectively do it yourself) and
I link to “How to ask Questions the Smart Way” in my (newer) document.

Any comments would be appreciated.

Regards,

	Shlomi Fish

P.S.: part of my motivation for posting this here, is because people here have
been critical of my work, and I've been inspired by what Prof. Lawrence Lessig
wrote about encouraging critical people rather than sycophants in his book
Remix. For the relevant quote, see the <blockquote> here:

http://teachingopensource.org/index.php/How_to_start_contributing_to_or_using_Open_Source_Software#Some_Mental_Preparation

(short URL - http://is.gd/aDIMXG ).

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