[linux-elitists] Request for Comments: How to Deal with Internet Trolls - the Cognitive Therapy approach

Don Marti dmarti at zgp.org
Thu Mar 3 17:50:05 PST 2011

begin Shlomi Fish quotation of Thu, Mar 03, 2011 at 10:01:55PM +0200:

> ==What not to do?==
> ==What to do instead==

One key part of the "do not feed the troll" strategy
is the killfile.  You can make a troll, or someone you
consider a troll, disappear for you without moderating
the whole forum, or disturbing the whole forum with
a discussion about moderation policy.

Anyway, if you want to present an alternative to
"do not feed the troll" you might want to mention
that the most effective troll non-feeding system
includes filtration.

The other issue is that the troll that you spend time
engaging with may have spent seconds paste-bombing
your forum along with a zillion others, and he'll be
gone except in those fora where he can get a reaction.

A troll might be a devoted fan of green bikesheds,
but post a long rant for pink because he saw your
group had an earlier thread on the subject -- so
opening a constructive discussion on the actual
subject matter is often pointless.

Don Marti                    
dmarti at zgp.org

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