[linux-elitists] Dell versus Windows refunds [firstname.lastname@example.org: [IP] Dell's Software License Policy]
Seth David Schoen
Fri Aug 29 01:42:14 PDT 2003
----- Forwarded message from Dave Farber <email@example.com> -----
Date: Fri, 29 Aug 2003 04:31:04 -0400
From: Dave Farber <firstname.lastname@example.org>
Subject: [IP] Dell's Software License Policy
>Date: Thu, 28 Aug 2003 22:05:34 -0400
>From: Ian Goldberg and Kat Hanna <email@example.com>
>Subject: Dell's Software License Policy
>To: firstname.lastname@example.org, email@example.com
>[For the list.]
>Dude, you're getting screwed.
>We just got the Dell Inspiron 5100 we ordered from Dell. They've gone
>beyond click-wrap licensing now. When you turn the computer on, you
>get a screen (from Dell, not Microsoft or any of the other vendors of
>the software that comes pre-installed) saying:
>- Before using your computer, read all of the software license
> agreements that came with each program that you ordered.
> There may be several agreements to examine. To comply with
> the terms and conditions of the software license agreements,
> you must consider any CD or diskette set of Dell-installed software
> as BACKUP copies of the software installed on your computer's
> hard-disk drive.
>- If you did not order Dell-installed software for this computer,
> or if you do not accept all the terms of the licenses, please call
> the customer assistance telephone number listed in your system
> Press any key on the keyboard to indicate that you have
> read all of the software licenses and agree to their terms.
>But they don't actually *give* you the agreements. I called them up to
>ask what's up with this, and got nothing useful out of them (after 5 or
>6 hours), except "send it back if you don't like it".
>This is the next level above "click-through" licenses. Now, they figure
>no one reads the EULAs anyway, so why bother even providing a copy?
>The whole story:
> - Ian and Kat
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----- End forwarded message -----
Seth David Schoen <email@example.com> | Very frankly, I am opposed to people
http://www.loyalty.org/~schoen/ | being programmed by others.
http://vitanuova.loyalty.org/ | -- Fred Rogers (1928-2003),
| 464 U.S. 417, 445 (1984)
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