[linux-elitists] Back at the farm: SBC/Pac Bell monopoly tactics (SFGate)
Karsten M. Self
Thu Jul 26 13:10:19 PDT 2001
From SFGate / SF Chronicle (NYT syndication...why can't we get decent
local tech coverage?):
ISPs say Pac Bell a monopoly
Katie Hafner, New York Times
A group of California Internet service providers, which rely on the
Pacific Bell telephone network to offer high-speed service, has
accused Pacific Bell and an affiliate of engaging in anticompetitive
[PacBell is a subsidiary of San Antonia, Texas, based SBC
"SBC is providing DSL to Pacific Bell Internet on preferential terms
and discriminating against" the independent service providers, said
Andrew Ulmer, a lawyer representing the association.
Ulmer said providers that had not signed the contracts had been
threatened with discontinued service. The group will ask the
commission to enjoin SBC from enforcing the new contract.
[Also at issue is "clenching" -- making it difficult for customers
to switch DSL ISPs]
"These tactics include shutting down the consumer's DSL connection
and requiring the consumer to order an entirely new DSL line -- a
process that typically takes weeks or months -- even though the
requested change can be accomplished in a short period of time and
with minimal service disruption to the end user," stated the 35-page
"Technically, it's a matter of a few keystrokes," Baker said.
"There's no reason you should have to be disconnected and go all the
way to the back of the queue."
Me? 56k, local phone service provided by Sprint.
What's PacHell's motto again? The phone is once again the spawn of Satan.
Karsten M. Self <email@example.com> http://kmself.home.netcom.com/
What part of "Gestalt" don't you understand? There is no K5 cabal
Are these opinions my employer's? Hah! I don't believe them myself!
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